I have a different question – who should I ask?
Give us a call on 0118 334 3338 and we will do our best to answer your question.
Do you offer support to charities?
We are committed to helping local charities and fundraising wherever possible and ask that you contact the manager. The manager will review your request, and should the event be one they are able to support, they will issue gift vouchers which are ideal for fundraising or they may be able to put something bespoke together for your event.
Does Fernando’s offer NHS Staff discount?
Yes we offer 5% off a meal when you present a valid NHS staff card.
Can I buy Fernando’s gift vouchers?
Not at the moment but we hope to be offering these soon.
What nutritional / allergen information is available?
NUTRITIONAL INFORMATION
Nutritional information is available upon request from the customer services team.
Does Fernando’s offer a children’s menu?
We offer a children’s menu.
Is Fernando’s child-friendly?
We welcome children and families in our restaurant.
When is Fernando’s open?
Opening times are Monday to Sunday 12pm – 11pm
Where is Fernando’s restaurants located?
You can locate our restaurant by clicking on the contact us page.
Where can I find your menus and prices?
You will find the full menus and prices in here for our restaurant.
How do I amend my table booking?
To amend an online booking you will need to cancel your original booking using the online system and then book with the correct details. You can cancel a booking by clicking on the relevant link in the confirmation email you received at the time of booking. After clicking on the link, please follow the on-screen instructions.
If you need to amend a phone booking, please call the restaurant directly. Contact details for our restaurants can be found on the about page for your chosen restaurant.
Can I book a table for a group?
Tables for up to ten people or more can be booked from our group booking page online booking system, and a member of the team will contact you to confirm the booking. If you prefer to talk to someone then call 0118 334 3338
Is there a customer service department I can talk to / email?
If you would like to contact the customer service department, go to contact us page and tell us your concerns, we are ready to help you.
How do I contact Fernando’s?
We have a easy to use contact us page